Policies
Privacy Policy
Last updated: 2 May 2022
Thank you for choosing to be part of our community at JakeBot ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@jakebot.co.uk.
When you visit our website jakebot.co.uk (the "Website"), and more generally use any of our services (the "Services", which include the Website or the Discord Bot), we appreciate that you are trusting us with your personal information. This notice explains what information we collect, how we use it and what rights you have in relation to it.
This privacy notice applies to all information collected through our Services, as well as related services, sales, marketing or events.
What information do we collect?
In short: Some information, such as your Internet Protocol (IP) address and browser and device characteristics, is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information.
Log and usage data
Our servers automatically collect service-related, diagnostic, usage and performance information in log files. Depending on how you interact with us, this may include your IP address, device information, browser type and settings, activity on the Website, timestamps, pages and files viewed, searches, feature usage, error reports and hardware settings.
Device data
We collect data about the computer, phone, tablet or other device used to access the Website. This may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system and system configuration.
Location data
We may collect precise or imprecise location data, including an approximate location based on your IP address. How much information we collect depends on your device and its settings. You can opt out by refusing access or disabling location settings on your device.
How do we use your information?
In short: We process your information for purposes based on legitimate business interests, fulfilment of our contract with you, compliance with legal obligations, and/or your consent.
We use information collected through the Website to maintain and improve our services, products, marketing and user experience. We may analyse usage trends and evaluate promotional campaigns. Where possible, information is stored in aggregated and anonymised form. We will not use identifiable personal information without your consent where consent is required.
Will your information be shared with anyone?
In short: We only share information with your consent, to comply with laws, to provide services, to protect rights, or to fulfil business obligations.
We may process or share data on the following legal bases: consent, legitimate interests, performance of a contract, legal obligations, and vital interests. We may disclose information where legally required, including in response to a court order, subpoena, public authority request, suspected fraud, illegal activity, or a threat to any person's safety.
Business transfers
We may share or transfer information in connection with negotiations for, or completion of, a merger, sale of company assets, financing, or acquisition of all or part of our business.
Is your information transferred internationally?
Our servers are located in Vilnius, Lithuania. If you access the Website from elsewhere, your information may be transferred to, stored and processed in countries other than your own. We take necessary measures to protect personal information in accordance with this notice and applicable law.
How long do we keep your information?
In short: We keep your information for as long as necessary to fulfil the purposes outlined in this notice, unless otherwise required by law.
No purpose in this notice requires us to keep personal information for longer than 90 days. When there is no ongoing legitimate business need to process it, we delete or anonymise it. If deletion is not immediately possible, such as in backup archives, we securely store and isolate it until deletion is possible.
How do we keep your information safe?
In short: We aim to protect personal information through organisational and technical security measures.
We implement measures designed to protect the information we process. However, no electronic transmission or storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Website is at your own risk, and you should access the Website within a secure environment.
What are your privacy rights?
In short: You may review, change or terminate your account at any time. If you are in the European Economic Area and believe we are unlawfully processing your personal information, you may complain to your local data protection supervisory authority. Swiss residents may contact their relevant data protection authority.
Do-not-track features
We do not currently respond to browser do-not-track signals or other mechanisms that automatically communicate a choice not to be tracked online, because no uniform technology standard has been finalised.
California residents
California residents may request information about categories of personal information disclosed to third parties for direct marketing purposes. California residents under 18 may also request removal of unwanted data publicly posted on the Website. Contact us using the details below; data may remain in backups or other systems.
Updates to this notice
We may update this notice from time to time. The revised date will indicate when an updated version becomes effective. For material changes, we may post a prominent notice or send a direct notification.
Contact us
If you have questions or comments about this notice, email support@jakebot.co.uk or join the JakeBot Support server.